患者赋权还是医生本位?——移动医疗应用中线上社会资本对医患关系的影响研究Patient Empowerment or Doctor Standard?A Study on the Impact of Online Social Capital on the Construction of Doctor-patient Relationship in China
周敏,侯颗
摘要(Abstract):
本文访谈了20位移动医疗应用的医生和病人用户,1位相关负责人,借助内容分析法探究移动医疗应用中的线上社会资本对医患关系的影响。研究发现,移动医疗应用中的线上社会资本以基于知识共享和理性合作的信任为核心,以互惠型道德规范和互利型契约规范为机制,以更广阔的社会网络为支撑,以可信度高优质多元的信息为载体,分别对医患关系的能力、互惠和诚信三个维度产生影响,从而构建出一种以平等互利为基础的新型医患关系。产生于"网上医疗"新情境下的线上社会资本正在同"关系就医"取向下的线下社会资本进行博弈。
关键词(KeyWords): 社会资本;医患关系;新媒体
基金项目(Foundation): 国家社科基金项目“网络社会资本对我国新型医患关系建构的影响研究”(18BXW086)阶段性研究成果
作者(Author): 周敏,侯颗
DOI: 10.16602/j.gmj.20190025
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- ① 为了方便分析,简化编码过程,笔者在编码过程中,将10名病患身份的受访者编码为B1、B2、B3……B10,将10名医生身份的受访者编码为C1、C2、C3……C10。